Support

Mailing List

The Mailing List option, once installed, allows you to create and manage your own mailing lists, which is an efficient way of communicating with many people at one time.

Installing the Mailing List Program
Creating a Mailing List
Managing a Mailing List
Sending Mail to your List
Deleting a Mailing List
Uninstalling the Mailing List Program

Installing the Mailing List Program
You create and manage your mailing lists using the Mail Manager option. But you first need to install Mailing List on your site. You do this by using the Mailing List option.

1. From the Control Panel, select the Mailing List option. The Mailing List Manager displays.

2. Select the Install Mailing List button. A message appears indicating your mailing list will be set up in approximately ten minutes.

3. Once this option has been installed, go to the Mail Manager to create and manage your mailing lists.

Creating a Mailing List
Once the Mailing List program is installed, use the Mail Manager option to create your mailing lists.

1. From the Control Panel, select the Mail Manager Option. The Mail Manager opens, this time with the Mailing List links displayed.

2. Select the New List link. The Create a New Mailing List screen displays.

3. In the Mailing List Name, type the name of your mailing list then click on the Add button. A new screen displays, indicating the list is created with instructions for subscribing to and unsubscribing from the mailing list.

4. Select the Home link. This opens the main Mail Manager page and refreshes the display so that the mailing list you just created appears on the left.
 

Managing a Mailing List
Once a Mailing List is created, you need to set that list up within Mail Manager. The setup of a mailing list determines what kind of function it will serve, who will manage the list and specific information about the appearance of the list.

1. From Mail Manager, under the Mailing List section, the name of your newly created list appears. Select the list by single-clicking on it. The Edit Mailing List page for the selected list displays.

2. There are several different options for editing the mailing list. Each will be covered separately in the following procedures. The remainder of this procedure will discuss the screen displayed above.

3. Enter the email address of the person be in charge of maintaining the list in the Maintainer’s email address field.

4. Enter a password for that person in the Maintainer’s password field.

5. In the remaining field, enter the maximum number of messages allowed to be stored in the archive of the mailing list.

How To Manage a Mailing List—Mailing List Manager:

1. From the Edit Mailing List page, select the Mailing List Manager link. A page titled X Command displays, and the name of the mailing list you are editing appears near the top of the screen.

Many of the fields on this screen are actually commands that you can perform on your mailing list. You simply select the command you would like to use, fill in the appropriate information and then select the Execute Xcommand button to make the change occur.

2. If you have not already set up the Maintainer email and password on the Edit Mailing List page, enter that information in the appropriate fields on this page.

3. If you would like to have either the list of subscribers or the list log emailed to you (as the maintainer), enter the email address in the Maintainer email field and the maintainer password in the password field, then select either Show List of Subscribers or Show List Log. If you would like to clear out the list log, complete the Maintainer email and password fields and select the Wipe List Log. Once your selections have been made, select the Execute Xcommand button to perform the action. An email message will be sent to the email address entered in the Maintainer email field including the results of the action you selected.

4. To look up a specific email address in the list of your mailing list subscribers, click on the Select list of subscribers for a near match option, enter the address for which you are searching, and select the Execute Xcommand button to perform the search. Results will be emailed to the address in the Maintainer email field.

5. If you would like to directly subscribe or unsubscribe a user from the mailing list (rather than having the user do it), select either the Subscribe or Unsubscribe option, enter the desired user’s email address in the email field and select the Execute Xcommand button. A confirmation message will be sent to the address listed in the Maintainer email field.

How To Administer the Mailing List:

1. From the Edit Mailing List page, select the Administer mailinglist link. A page titled Administer Mailing list –mailinglistname displays.

2. Enter the maintainer’s email address in the Maintainer/Moderator Email Address field.

3. Select the option that accurately describes the purpose of your list. The choices are:

• Newsletter: A Mailing List created as a Newsletter will only be usable by you as the moderator. Others will not be able to send mail to be distributed by the list. It is a good way to distribute one message to many of your mailing list subscribers.


• Subscriber-Only List: Only people who deliberately subscribe to the mailing list can send mail to or receive mail from the list.


• Moderated List: The mail from the list is screened and if appropriate edited or deleted before being allowed to be sent to all subscribers to the list.

4. Select the Change List button. The following message displays.



 

Sending Mail to Your List
To send mail to your list, send an email to your_list@your_domain.com. (Use the actual names of your list and domain.)
 

How To Delete a Mailing List

1. From the Edit Mailing List page, select the Delete Mailinglist link.

2. Select the Delete button. A message will display indicating that the mailing list was deleted.
 

Uninstalling the Mailing List Program
The Mailing List option can be removed from your site if you so wish.

1. From the Control Panel, select the Mailing List option. The Mailing List Manager displays indicating the Mailing List program is installed on your account.

2. Select the Remove Mailing List button. A message displays indicating the program will be removed within approximately ten minutes.

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