Support

Open WebMail  (A Browser-Based Email Utility)

Open WebMail offers you an easy way to read and send email from anywhere. All you need is a computer connected to Internet and a web browser. You're no longer limited to your own computer - you can use any computer to read your mail.

WebMail is not intended to be a replacement for your regular email program; it's not as full featured, and your business correspondence should be stored long-term on your local computer, not on the server. However, it is a very handy utility when you're away from your computer.

WebMail is available from within your Control Panel and also from http://yourdomain.com/webmail (where your_domain.com is your domain name). 

If you're planning to use the same mailbox with both WebMail and a traditional email program like Outlook, Eudora, or Netscape Mail, note that these programs normally delete all your messages from your mail server, leaving WebMail nothing to read. To prevent this, modify the options of your primary email program and tell it to leave a copy of your messages on the server. Important: If you do this, please make sure to clear out your mailbox periodically to prevent mail from building up on the server.

Logging In and Out
Log in using your mailbox name and the password you designated when you set up that mailbox. If your address is you@yourdomain.com, your username is you. Use the password you designated when you set up your email account. (If you don't remember your mailbox's password, you can re-set it from within Mail Manager in your control panel.) 

If you are checking multiple email addresses, you will need to check them one at a time in WebMail. 

Please log out after you are done. 

Backing Up WebMail
You can back up your WebMail folders to your local computer by FTPing to your account and downloading the appropriate folder within the your_domain-webmail directory.

Additional Help
Advanced Help is built right into Open Webmail - just click on the Help? link for comprehensive instructions. You can also view these instructions here: Open Webmail Help Tutorials.

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